Lush is known for
their passion in producing in 'Fresh Handmade Cosmetics'. The cosmetics
industry has many big brands that are heavy criticised for using unnecessary
chemicals, and this is where Lush can differentiate itself and stand out from
the big cosmetic companies.
Lush is famous for being one of the main companies to
produce and popularise the Bath Bomb. Lush produces what seems like millions of
different varieties of Bath Bombs in many colours, smells, shapes and sizes.
The introduction of the Bath Bombs into mainstream retail inevitably gave Lush
a large cult following, however this is not the only product Lush produces.
Lush also produces a wide range of soaps,
shampoos, shower gels, creams, scrubs, masks and many many other cosmetic
products. It is important that the product appearance be appealing to the
customer to encourage them to make a purchase, and this relates to the
Physical Evidence element of the 7ps.
Lush products are often very distinctive, and
also have unique names. Lush names all their products with tongue-in-cheek
references. This also makes Lush products different and will entertain
customers.
Lush were also responsible for the worlds
first 'Solid Shampoo Bar', and the unique product 'Toothy Tabs' which is a type
of solid toothpaste.
In 2012, Lush introduced a new product range
named 'Emotional Brilliance' in which they started to produce make-up products. This is a prime
example of a company expanding into new product development to remain
relevant and successful in the market place, with links to the Product
element of the 7ps.
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